Monday night I was enjoying my hot bath doing some evening reading when I learned a very important component. I was reading the Speed of Trust by Stephen Covey. In his book Stephen describes what an impact trust can have on business or relationships in any area of live.
Here are the rules
- When trust goes up, speed goes up and cost goes down
- When trust goes down, speed goes down and cost goes up
Remember the horrific events on 9/11? After this tragedy occurred there were more security measures introduced at airports. Naturally people were scared and did not have much trust in travel anymore. This meant that due to the extra security measures it took longer and therefore the speed of getting around airports went down. As a result because extra security measures were installed extra fees were added to the airfares, making it more expensive to travel. This example really brought it home for me and made me realise how important trust and relationships are in all areas of life.
I came to think about my business in Young Living. In Australia essential oils generally only fall under the cosmetic category. In Australia Young Living has 31 essential oils that have been certified as food safe. Young Living has top tier golden standards with the first of its kind in the whole industry. This results in only clean and pure products. I am proud to be a distributor of a company that puts purity first and rejects any oils that do not meet its high standards. Anyone that I have met and has tried these oils has been blown away. The company creates trust not only with its customers but also regulatory bodies due to its high standards. This ensures that the company can grow faster.
How does trust fit into your life?